Frequently Asked Questions
“The level of professionalism and attention to detail truly sets Sitra Services apart. Every visit felt thoughtful and personalized. We felt confident knowing someone we trust was caring for our home and pets.”
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At Sitra Services, LLC, we provide loving, dependable care for your pets and your home while you’re away. Our goal is simple — to give you complete peace of mind.
We offer:
Drop-In Visits (15, 30, or 45 minutes) for feeding, fresh water, potty breaks, litter care, playtime, and cuddles
Overnight Pet Sitting for pets who feel most comfortable sticking to their normal routine
House Sitting & Home Watch Services including mail pickup, plant watering, light rotation, and home checks
Puppy & Senior Pet Care with extra patience, attention, and gentle support
Customized care for multi-pet households
Every service is personalized because no two pets (or homes) are the same. When you book with Sitra Services, you’re not just hiring a sitter — you’re gaining a trusted partner who treats your home and pets like family. 🐾✨
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Getting started with Sitra Services, LLC is simple and personalized.
Step 1: Contact Us
Reach out by phone, text, email, or through our website to share your travel dates and pet care needs.Step 2: Complimentary Meet & Greet
We’ll schedule an in-home meet & greet to review routines, special care instructions, home access details, and answer any questions. This ensures everyone feels comfortable and confident before services begin.Step 3: Secure Your Booking
Once services are confirmed, a 20% deposit is required to reserve your dates. This secures your spot on our calendar and allows us to dedicate focused, care to your home and pets.The remaining balance is due prior to the start of services.
Step 4: Relax with Peace of Mind
Enjoy your time away knowing your pets and home are in trusted, professional hands with updates and photos provided during your service.Because we intentionally limit the number of families we serve, we recommend booking early, especially during holidays and peak travel seasons.
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Sitra Services, LLC offers personalized, relationship-based care — not just scheduled visits.
We take time to understand your pets’ routines, personalities, and comfort needs so they feel safe and relaxed in their own home. Every service is customized, and you’ll receive consistent updates and photos while you’re away.
As a locally owned business, we value trust, communication, and professionalism. We treat your home with respect and your pets like family, providing dependable care with heart.
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Getting in touch is easy!
You can reach Sitra Services, LLC by:
📱 Phone (480) 796-9606
📧 Email: sitraservicesllc@gmail.com
We respond promptly and are happy to answer questions, discuss your pet’s needs, and schedule a complimentary meet & greet.
We look forward to connecting with you and caring for your home and pets!
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At Sitra Services, LLC, our pricing is based on the type of service and length of visit to ensure you only pay for the care you truly need.
Rates vary depending on:
Visit duration (15, 30, or 45 minutes)
Overnight stays
Number of pets
Special care needs (puppy visits, senior support, medication assistance)
Holidays or extended travel
We believe in clear, upfront pricing with no hidden fees. During your complimentary meet & greet, we’ll review your needs and provide a personalized quote tailored to your home and pets.
Our goal is simple flexible, transparent pricing that reflects dependable, high-quality care. 🐾💛
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Working with Sitra Services, LLC is a personalized, concierge-style experience designed around your home and your pets.
We begin with a thoughtful, complimentary meet & greet to learn your routines, preferences, and the unique personalities of your pets. Every detail matters — from feeding schedules to favorite toys to home security preferences.
During your time away, you can expect:
Discreet, professional care
Consistent, on-time visits
Detailed updates with photos
Respectful stewardship of your home
Calm, attentive companionship for your pets
We intentionally limit the number of families we serve to ensure every client receives focused, high-quality attention.
Our clients value reliability, communication, and peace of mind and that’s exactly what we deliver.
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Item To secure service dates a 20% deposit of the total cost is required. Final payment is due 24 hours or on the same day of service dates.
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If you cancel 5 days or more before the start of the job, no cancellation fee will be charged. If you cancel less than 5 days (72 hours) before the start of the job, the deposit will not be refunded. Provider reserves the right to refuse service to any client, at any time, for any reason.
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If you reschedule 5 days or more before the start of the job, no reschedule fee will be charged. If you reschedule less than 3 days before the start of the job, the deposit will not be refunded.
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We know life happens! If you need a last-minute house sitter/pet sitter, we will make every effort to accommodate your request.